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Drinkwell

Drinkwell® 360 Multi-Pet Stainless Steel Fountain

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Product Review: Pump replaced twice in 12 months

Review by Ricardo C (submitted on March 3, 2017):

I bought this fountain exactly 1 year ago, it works great while the pump works, clean pump per instructions and replace filter by the book, yet the pump keep dying, it was replaced once 3 months after aquiring it, and last week it died again. Bad news.

PETSAFE RESPONSE

Hello Ricardo,

Thank you for your feedback, we are terribly sorry to hear about your pump. When properly maintained, the pumps typically last for many years. We hate to hear about the experience you have had, for further assistance, please contact us at 1-866-738-4379.

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