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Drinkwell

Drinkwell® Pagoda Pet Fountain

SKU# GRP-DPF

starting at $84.99
FREE SHIPPING on orders over $25.
SATISFACTION GUARANTEED
Return your product within 30 days.

Details

The Pagoda fountain continuously recirculates 70 ounces of fresh, filtered water. Best of all, the stylish ceramic design is easy to clean and looks great in your home. The upper and lower dishes provide two drinking areas for pets, and the dual free-falling streams aerate the water for freshness, which encourages your pet to drink more.

PetSafe is a proud sponsor of the DIY Blog Cabin 2014 project. Thank you for helping us pick the color of our next fountain! The new Himalayan Blue Pagoda Fountain is now available!

Compatible Filters

FoamFilter PAC00 13711Foam Filter PAC00-13711

FoamFilter PAC00 13711Carbon Filter PAC00-13906

Features

  • Ceramic design is more hygienic, easy to clean, and looks great in the home
  • Dual free-falling streams add oxygen for freshness and encourage pets to drink more
  • Upper and lower dishes provide two drinking areas for pets
  • Low-voltage 12V system with submersible pump for safe and quiet operation
  • Best for cats and small dogs
  • Made of ceramic
  • For indoor use only

Drinkwell® Pagoda Pet Fountain

2 Customer Reviews

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Rating
60/
60%
by
My three cats have had two Drinkwell Platinum fountains over the years and the product worked flawlessly. Suddenly two of my cats started having issues with their water. Fearing the plastic in the Platinum was finally causing issues I switched to this model. Within three weeks the pump went out. (Lets not react by saying I don't maintain the product that provides fresh water to my companion animals.) I washed out this fountain every day because I had an additional problem. The space between the riser portion and the reservoir was not big enough. One cat was perfectly happy drinking from the top of the fountain, but two cats were constantly getting water in their ears because of the limited space. Its just a bad design and combined with the horrible pump.... it was returned for a full refund. Shame on you Drinkwell. I've come to expect better from your company.

PETSAFE RESPONSE

Hi Alaina! We appreciate your feedback, and we are so sorry to hear about your experience with your fountain! We are aware that all felines are a bit different, and can be super picky as to what they like and do not like in regards to feeding and water dishes. We have forwarded your experience onward to the appropriate outlet. Please let us know if we can be of further assistance by calling us at 1-866-738-4379.

Cheap Pump10/9/14
by
I own a DrinkWell Platinum for 5+ years and never had a pump issue. Out of the box this pump was weak, but since it's a different design than the Platinum, I thought it was normal. 2 months later the pump quits on me.
I email PetSafe and they said to clean it. There was nothing dirty about the pump. I use all filters and the same 2 cats that drank from the Platinum drink from the Pagoda.
They write back - soak the pump. Really? Is this the kind of upkeep I need to do for a pet fountain?
I'm really surprised at the quality that goes into their products. Clearly they are cutting corners and based on other reviewers, I'm not the only one seeing the drop.

PETSAFE RESPONSE: We appreciate your feedback on your experience with the Drinkwell® Pagoda Fountain and our Customer Service. We are sorry to hear of the issues you've encountered, and we are happy to assist you! To get the most out of your fountain, please know that we do recommend that you regularly clean your pump every 2 weeks. This step is essential to the longevity of the fountain as well as the cleanliness of the water. Most issues that customers do experience can be due to buildup that has accrued inside and often cause stress on the pump. To clean the pump, please review the steps that were provided in the email responses from our Product Experts, or you visit the link below. For more information, please contact our Customer Care Center at 1-800-732-2677.

LINK: http://www.petsafe.net/support/pet-care/fountains/drinkwell-pagoda-fountain

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