by Ricardo C, 3/3/17
I bought this fountain exactly 1 year ago, it works great while the pump works, clean pump per instructions and replace filter by the book, yet the pump keep dying, it was replaced once 3 months after aquiring it, and last week it died again. Bad news.
Thank you for your feedback, we are terribly sorry to hear about your pump. When properly maintained, the pumps typically last for many years. We hate to hear about the experience you have had, for further assistance, please contact us at 1-866-738-4379.
by jeanne, 1/7/17
My cat loves to drink out of this much better than water in a bowl. It is cooler and cleaner and stays that way.
by Lynda, 1/1/15
We have two cats at home and one of them is 15 years old (Cricket) and getting on in age. I wanted to ensure that he was drinking as much water as possible, our younger cat (Libby) on the other hand always went into the tub to drink or tried to drink out of the toilet. We wanted to get them a safer alternative and something more appealing then a bowl of water. I did some research and came across many fountains. This one I found on www.costco.ca website, it had many great reviews and I was pleasantly surprised to find it available to us in Canada at such a reasonable price. I ordered it and found it easy to assemble. When we started it up, the two cats of course were curious but kept their distance. An hour or so later Cricket went to the fountain and drank from the pooled water. The youngest , however it took her a few days. Finally she started drinking from the stream of water. They both love it and couldn't be happier with this product. I also find it very easy to clean and clean it every 2-3 days. Thank you so much!